Intranet and Guidance

NAO intranet, December 2019

Merlin, the NAO's intranet, is changing. In our mission to provide you with accurate, up-to-date information about every aspect of the organisation along with powerful business tools like Financial Force, the Intranet and Guidance team is completely reviewing and renewing Merlin.

Most of the work is already done. We've upgraded to a modern, attractive, user-friendly SharePoint platform that makes storing and sharing data simpler and safer. It also makes it easy for you to create and maintain your own intranet pages, giving you greater control of your content.

Redundant, out of date content has been pared away. Everything else has been carefully reviewed and augmented with new and relevant content as required. It adds up to a robust, reliable conduit for information and interaction you can use with confidence as the NAO heads into the 2020s.

As a content owner, you'll find using Merlin more self-determined and flexible than before. Instead of us creating and maintaining intranet pages for you as we have in the past, you'll now create and maintain them yourself. The new SharePoint platform is as easy to use as Microsoft Word and no web editing experience is necessary. We'll train you up and you'll be on top of it in no time.

You have editorial control but we're still on hand to answer questions, fix problems, provide help with SharePoint and give you advice about creating content. We also retain general oversight of the intranet, ensuring that standards, practices and accessibility are upheld across the site and that Policy and Guidance information is always accurate and relevant.

Merlin is our best tool for improving knowledge and information management and developing and embedding our culture. We look forward to working with you to achieve these goals and optimise the effectiveness of your content.